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Career Lessons From 15 Years in Tech
TheySaid: Real Strategies for Customer Success
English - March 11, 2021 15:02 - 12 minutes - 17.6 MB - ★★★★★ - 7 ratingsManagement Business customer success customer experience b2b saas account management go-to-market sales Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: Why It’s Not “If” CSMs Should Own Renewals, It’s “When”
Next Episode: De-Risking Account Transitions
Megan Bowen (CCO at Refine Labs) offers a list of lessons learned and the stories behind them from her career in Customer Success. She says, “Sometimes careers are not linear, and if you take a step back, for what you believe is a good opportunity, it could [actually] catapult you forward” — and reminds us that we must take control of our own careers.