Ep. 135: Prioritizing Patient Experience

Walk-Ins Welcome: A Healthcare Marketing Podcast

English - June 19, 2024 10:00 - 29 minutes - 27.1 MB - ★★★★★ - 22 ratings
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Previous Episode: Ep. 134: Building a Strong Healthcare Brand - Interview with Mercy Urgent Care

Next Episode: Ep. 136: Elevating the Quality of Patient Care

In this episode, Nick shares his recent experience of getting sick while on vacation in Colorado and needing to visit Three Peaks Urgent Care, which happens to be one of our clients. He praises the urgent care facility for their excellent marketing, seamless online check-in process, friendly staff, and efficient care. Nick and Michael discuss the importance of making patients feel valued and cared for, and encourage urgent care providers to prioritize patient experience.

Have a question or a story we should feature as an episode? Email us at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

Intro/Outro Music by Devin Smith
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