Ep. 120: Front Desk Marketing - Part 3: Strategies for Building Engagement & Customer Loyalty
Walk-Ins Welcome: A Healthcare Marketing Podcast
English - March 06, 2024 11:00 - 34 minutes - 31.2 MB - ★★★★★ - 22 ratingsMarketing Business Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
In this episode, Nick and Michael discuss various strategies to improve front desk marketing in healthcare clinics. They emphasize the importance of the front desk as the face of the clinic and the first point of contact for patients. They suggest proactive communication, utilizing marketing materials, soliciting reviews, and using personal details to enhance the patient experience. They also discuss the implementation of loyalty programs, participating in community events, and utilizing social media and email newsletters for marketing purposes.
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Intro/Outro Music by Devin Smith
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