Enterprise conversational automation with Derek Roberti

VUX World

English - February 22, 2021 06:39 - 59 minutes - 82 MB - ★★★★★ - 8 ratings
Technology Business Entrepreneurship conversational ai bots digital transformation automation artificial intelligence generative ai llms large language models chatgpt business transformation Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed

Previous Episode: How voice of the customer can enhance your conversational automation strategy with Nate Brown

Next Episode: Building a business on Alexa and Google Assistant with Tom Hewitson

Derek Roberti is the VP Technology, North America, at Cognigy, based in California. He joins us to share his insights and observations on using conversational AI automation in the enterprise for automating service delivery.

We chat to Derek about:

Cognigy and its historyDemocratising AIThe need for market education The balance between technical capability and ease of use in conversational AI toolsMarrying conversational AI with Robotic Process Automation (RPA)Whether conversational AI tools will convergeHow and if we'll see conversational automation within voice assistants

Links

Visit Cognigy.com

Connect with Derek Roberti on Linkedin

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