How can brands keep up with algospeak?

Questions for now - Compelling perspectives on digital CX

English - May 25, 2023 21:13 - 21 minutes - 19.5 MB - ★★★★★ - 3 ratings
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On this episode, we discuss algospeak — online language meant to evade algorithmic detection — and how you can keep up. Listen for the compelling perspectives of Dr. Jamie Cohen, assistant professor at Queens College, City University of New York, and Siobhan Hanna, former vice president and managing director of AI Data Solutions at TELUS International.

A combination of 'algorithm' and 'speak,' algospeak is the collection of codewords, slang, deliberate typos, emojis and the use of different words that sound or have a meaning that is similar to the intended one.

The use of algospeak raises important questions for brands with online communities.

Learn more about the TELUS International survey on algospeak referenced in the episode: Survey: ‘Algospeak’ on the Rise in Attempt to Avoid Automated Content Moderation

Visit our website to learn more about TELUS International.