S3 E8 - Denise Lee Yohn: Closing the Gap Between Brand Vision and Customer Expectations
Voices of CX
English - May 13, 2019 14:56 - 38 minutes - 35.2 MB - ★★★★★ - 22 ratingsBusiness Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Denise Lee Yohn is an author, a keynote speaker, and a brand leadership expert. Through her expertise and personal approach, Denise has inspired business leaders around the world to build great brands and exceptional organizations.
Denise has authored several books and has been a regular contributor to The Harvard Business Review, and Forbes. She's also written for Fast Company, Entrepreneurs, Knowledge@Wharton, and Change This. She has appeared on media such as Fox Business TV, CNBC, Wall Street Journal, and The New York Times.
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