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S3 E8 - Denise Lee Yohn: Closing the Gap Between Brand Vision and Customer Expectations

Voices of CX

English - May 13, 2019 14:56 - 38 minutes - 35.2 MB - ★★★★★ - 22 ratings
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Previous Episode: Adam Toporek - Customer Experience That Sticks - S3E7
Next Episode: S3 E9: Said Baaghil - Focus on Being Strikingly Different

Denise Lee Yohn is an author, a keynote speaker, and a brand leadership expert. Through her expertise and personal approach, Denise has inspired business leaders around the world to build great brands and exceptional organizations.

Denise has authored several books and has been a regular contributor to The Harvard Business Review, and Forbes. She's also written for Fast Company, Entrepreneurs, Knowledge@Wharton, and Change This. She has appeared on media such as Fox Business TV, CNBC, Wall Street Journal, and The New York Times.

Follow Worthix on LinkedIn: www.linkedin.com/company/worthix/
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Follow Denise Yohn on LinkedIn: https://www.linkedin.com/in/deniseleeyohn/
Follow Denise Yohn on Twitter: https://twitter.com/deniseleeyohn

Follow Mary Drumond on LinkedIn: www.linkedin.com/in/marydrumond/
Follow Mary Drumond on Twitter: @drumondmary

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