Adam Toporek - Customer Experience That Sticks - S3E7

Voices of CX

English - May 06, 2019 15:40 - 45 minutes - 41.4 MB - ★★★★★ - 22 ratings
Business Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed

Previous Episode: Dennis Wakabayashi - The Secret to C-Suite Centricity - S3E6

Next Episode: Denise Lee Yohn - Closing the Gap Between Brand Vision and Customer Expectations - S3E8

Adam Toporek is an internationally-recognized customer experience expert, keynote speaker, and customer service trainer who helps organizations transform their relationships with their customers through better strategy, training, and communication.

He is the author of Be Your Customer's Hero, the founder of the popular Customers That Stick® blog, the co-host of the Crack the Customer Code podcast, and the creator of the virtual training course, How to Deal with Difficult Customers. Adam is regularly ranked as a top customer experience thought leader and has been cited in Entrepreneur, Forbes, AMA, and over 100 other media.

Access the transcript on our blog at https://voicesofcx.com/customer-experience-that-sticks-adam-toporek/?utm_source=soundcloud&utm_medium=description

Follow Worthix on LinkedIn: www.linkedin.com/company/worthix/
Follow Worthix on Twitter: @worthix

Follow Adam Toporek on LinkedIn: https://www.linkedin.com/in/adamtoporek/
Follow Adam Toporek on Twitter: https://twitter.com/adamtoporek

Follow Mary Drumond on LinkedIn: www.linkedin.com/in/marydrumond/
Follow Mary Drumond on Twitter: @drumondmary

Twitter Mentions

@adamtoporek