S1 E7: Rachael McBrearty - Designing a Customer Experience System

Voices of CX

English - June 11, 2018 20:11 - 30 minutes - 28.1 MB - ★★★★★ - 22 ratings
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Previous Episode: Peter Fader - When Customers Don’t Matter - S1E6

Next Episode: Jeanne Bliss - Would You Do That to Your Mother? - S1E8

Rachael McBrearty, a customer experience executive and pioneer in the use of digital, IOT and analytics, talks with Voices of Customer Experience about Evolving the Customer Experience. As the former Chief Creative at Cisco, she shares her years of insights and expertise in developing customer strategies, designing brand enhancing experiences and leading organizational transformation that drives growth above industry standards.

Follow Rachael McBrearty
LinkedIn: linkedin.com/in/rachaelmcbrearty/
Twitter: @RachaelMcB

Customer Experience Ebooks: www.worthix.com/resource-page
Customer Experience Blog: blog.worthix.com
Worthix's Artificial Intelligent CX Survey: www.worthix.com

Follow Mary Drumond
LinkedIn: linkedin.com/in/marydrumond/
Twitter: @drumondmary