89: Help Your Workforce Become Ambassadors for Your Brand

Voice of Influence

English - April 29, 2019 08:30 - 18 minutes - 17.4 MB - ★★★★★ - 54 ratings
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Previous Episode: 88: How Artificial Intelligence Will Impact Customer Relationship Management with Bob Fernekees

Next Episode: 90: How to Take the Pressure Off High-Stakes Conversations

As you likely know by now, I’ve been focusing on customer service for the past several weeks and interviewing my fellow Smart Customer Service conference speakers. Today, I would like to give you my personal takes on customer service.

In this episode, I briefly discuss three of the most important aspects to keep in mind while building a customer support team and then I go in depth about the main component that often gets overlooked when working on these three things.

Learn about how our Team Performance System and Personal Brand Strategy can Help You Serve Well and Sell More at www.voiceofinfluence.net Read the transcript here: https://www.voiceofinfluence.net/89 Give and receive feedback that makes a difference! Register for our 20 minute Deep Impact Method video course here: www.voiceofinfluence.net/deepimpact