Tone of voice predicted medical malpractice lawsuits. See study here.


Plus: Three tips to warm up your vocal instrument before a call or speech.


Mehrabian formulated the 7-38-55 rule with the formula: total liking = 7% verbal liking + 38% vocal liking + 55% facial liking (see tweet). Listen to the 7-38-55 rule mini-pod: 4-minutes: The 7-38-55 Rule for Better First Impressions.


New video: watch my conversation with nervous system coach Laura Larios: How to Make Your Voice More Impactful - Nervous System Tips.


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