The Barbara Streisand Effect: Dealing with Negative Online Reviews

VillageMD Working Smarter

English - February 05, 2020 13:00 - 9 minutes - 6.89 MB - ★★★★★ - 30 ratings
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Pop quiz: Imagine a patient just left you a terrible online review on Yelp. What do you do?! We are joined by one of our experts, Amanda Skerski, who is VillageMD Vice President of Marketing and Communication. We will walk you through what you can do, what you shouldn't do, and some practical tips……and what Barbara Streisand has to do with all of this!

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