How to Respond to Abusive Client Behavior in the Veterinary Clinic with Dr. Sally Ryan | VETgirl Veterinary Continuing Education Podcasts

VETgirl Veterinary Continuing Education Podcasts

English - September 18, 2023 06:00 - 29 minutes - 9.54 MB - ★★★★★ - 361 ratings
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In today's VETgirl online veterinary CE podcast, we talk to Dr. Sally Ryan on how to respond to abusive client behavior in the veterinary clinic. Tune in as we define what constitutes abusive behavior, if we've seen an increase in disruptive or abusive client behavior over the years, what the signs are of escalating behavior, and most importantly, how to deal with it!