416: How to Deal with “I will get back to you”
The Remote CEO Show
English - August 05, 2020 16:35 - 7 minutes - 11.8 MB - ★★★★★ - 5 ratingsEntrepreneurship Business Education Self-Improvement business entrepreneurship leadership selfhelp money mindset investing entrepreneur health fitness Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Congrats! You made it all the way to the end of a sales call!
You covered everything you were supposed to, and yet, the prospect turns into a slippery soap bar and gives you the good ol’ “I will get back to you.”
You were ready to deal with the “It’s too much money,” or the “I am not ready to do this yet,” or even the “I need to talk to my partner.”
But what about “I will get back to you”? That just shows that the prospect is not looking to engage in a conversation.
At that point, your main goal is not to close a deal, but to find out what the real issue is.
Sure, you’ll get back to closing in a minute, but right now, it’s time to get the conversation back on track.
Saying something like, “In my years of experience, I know that if someone tells me, ‘I’ll get back to you,’ there’s usually an issue that wasn’t addressed. Is it the price? The product? The agreement length?’
Once you find out what the real reason is, dig in deeper. “What about the ___? How can we make it work?”
Don’t be afraid to ask questions to uncover the real issue. Do that with confidence, to get back in control of the conversation.
Remember, hurdles are not walls! You can (and you should) jump over them and get to the finish line.