#168: When To Raise VC Capital and When to Avoid It, and What to Consider When Building Out a Sales and Customer Success Process with You Mon Tsang

Uncharted Podcast

English - June 12, 2023 21:05 - 14 minutes - 13.7 MB - ★★★★★ - 5 ratings
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Previous Episode: #167: The Secret to Successfully Hiring, Onboarding and Offboarding featuring Kevin Mulrane

Next Episode: #169: 3 Invaluable Benefits of Data-Driven Decision Making in Sales and Quick Actionable Tips to Achieve “Buy-In” and Create Sustained Change with Mark Pierce

This week's guest is You Mon Tsang.

You Mon is the founder and CEO of ChurnZero, which helps subscription businesses fight churn with a real-time Customer Success platform. Before ChurnZero,
he was the CMO of Vocus (now Cision) and CEO of its marketing automation business unit, OutMarket. He is a serial entrepreneur, having founded four software companies, including ChurnZero, Biz360, and Engine140.

You can find You Mon on LinkedIn: https://www.linkedin.com/in/youmon

If you’re a CS leader, be a part of the most impactful Customer Success study yet. It takes around six minutes. www.churnzero.com/2023study

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