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Reaching 3% (or lower) Refund Rate
Uncensored Direct Marketing
English - May 06, 2024 11:00 - 16 minutes - 38 MB - ★★★★★ - 6 ratingsMarketing Business Education How To Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: The No BS Guide to Building a Powerhouse Email List | with Liss Graham
High refund rates will kill your business. So how do you keep them low and what's the sweet spot?
Aim for less 5%, but really if you're at 3% then you're golden. Keeping refund rates low also helps against chargebacks (indirectly), improves your relationship with payment processors, and keeps conversions high. Less refunds, more solid sales, higher bottom line. What's not to like?
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