Maximising CX Success in a Hybrid World
UC Today
English - May 31, 2024 09:00 - 8 minutes - 6.04 MB - ★★★★★ - 1 ratingTechnology News Tech News unified communications uc today collaboration contact centre contact center tech news technology news Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: AV Buyers Look to Infocomm to Help Solve Hybrid Challenges
Next Episode: Discussing the Impending AI Winter and CCaaS Bloodbath
UC Today's Kieran Devlin speaks to Mike Wilkinson, Chief Product and Marketing Officer at Akixi.
In this session, we discuss the following:
What do we mean by hybrid in a CX context?What are the benefits of hybrid solutions?How do Akixi's CX solutions facilitate hybrid environments?