Discussing the Impending AI Winter and CCaaS Bloodbath

UC Today

English - June 03, 2024 11:00 - 29 minutes - 20.1 MB - ★★★★★ - 1 rating
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Join us as we dive deep into the latest TalkingPointz Insider Report with Dave Michels from TalkingPointz.

In this engaging conversation, Dave and UC Today's Rob Scott explore the most significant trends and predictions shaping the enterprise communications landscape. From the potential AI winter to the future of Microsoft Teams and the rise of AI schedulers, this episode covers it all.

TalkingPointz Insider Report: Dave provides an overview of the Insider Report, highlighting its relevance for industry insiders, vendors, consultants, and analysts.

AI Winter: Exploring the signs of an AI slowdown and what it means for the industry.

Microsoft Teams Milestones: Discussing the significance of Microsoft reaching over 1 million Teams Rooms and 20 million PSTN users.

AI Schedulers: The game-changing potential of AI in automating calendar management and improving productivity.

Customer Engagement Trends: Analyzing the impending consolidation in the CCaaS market and what it means for vendors and customers.

Industry Moves: NEC's exit from premises-based UC and Meta's retirement of Workplace, plus the rise of Google Vids as a productivity tool.