E90: Omar Khan - He fired an unprofessional property manager to improve customer relations!
True Multifamily
English - October 01, 2021 14:13 - 24 minutes - 22.3 MB - ★★★★★ - 22 ratingsInvesting Business Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Omar Khan, Managing Principal and Founder of Boardwalk Wealth, joins True Multifamily to talk about his process on syndicating a multifamily property. He shares the importance of being consistent in communicating and using the necessary tools, especially when maintaining a B+ property. He also mentions that a third-party property management company should hire competent and consistent people onsite, emphasizing that the last link in the chain should still be extremely strong.
Omar also shares his experience firing a toxic and incompetent property manager. He stressed the unprofessional patterns of the property manager and how it's never a good look at how the property will improve. Eventually, they changed property managers, hiring someone competent who has a reasonable disposition and was organized.
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