E73: Matt Engle - He created a Resident Experience Program to provide unmatched tenant service!

True Multifamily

English - June 29, 2021 14:42 - 26 minutes - 24.1 MB - ★★★★★ - 22 ratings
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Previous Episode: E72: Preston Walls - He was patient and persistent for 7 years to develop his dream property!

Next Episode: E74: Kris Reid - He uses SEO to help multifamily investors with their deals!

In this episode, Matt Engle of Elash Investment Group joins True Multifamily to share how he devised four steps that create a better experience for both his tenants and investors. He rolled out a new Residence Experience Program to know more about the wants and needs of his tenants. These four steps were inspired by his trip to Hong Kong and Macau.

For Matt, it takes four simple steps to create purposeful moments and better experiences. He also breaks down the four steps:

Elevate Your Senses
Raise The Stakes
Break The Script
Connect With Others

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