Tow Business Podcast

Lot Management Policies - 72

We discuss how both of us handle holiday scheduling for the staff and move on to talk about different lot policies to help keep vehicles more secure and simple policies we feel may reduce the liability of non-employed, non-insured people being on our yards

2021 Tow Summit - 71

It's no secret that both hosts are huge fans of the annual Tow Summit and the 2021 Tow Summit at Captiva Island Resort was no exception. The info you receive from the speakers as well as the side conversations that take place with like-minded towers can't be matched by any other event. This year's summit focused on the new world we are all having to navigate. Trucks shortages, parts shortages, employee shortages, you name it, it was discussed. Mike Matousek from OOIDA even returned (kind of) ...

Truckers Against Trafficking - 70

Louie Greek with Truckers Against joins us to discuss truckersagainsttrafficking.org, what they do, and how towers can help combat the very real, very serious problem of human trafficking as it relates to the transportation industry.

Social Media Attacks - 69

We discuss the Tennessee and Midwest Tow Shows. We also talk about the increasingly likely chance that your company will become the victim of an unjust social media attack. Please support or media partners Miller Industries, Tracker Management, ShopHawk, and Auto Data Direct.

Sierra Pacific Insurance Part 3 68

Sierra Pacific is back to talk tow insurance. JC joins us again and points out the difference in coverage you might not know exists and why you possibly are not covered for certain loads you haul.

VHA & The Tow Summit - 67

If you haven't heard about our industry's near miss with a very damaging piece of legislation you might be living under a rock. If you need info please check out our social media from a couple of weeks ago. The Tow Summit is back!

Industry Talk - 66

This episode is an open discussion about several tow industry topics. Insurance caps, collections, ride-along policies, and how we deal with damage complaints are a few of the things we talk about.

Invoice Auditing Part 2 - 65

We discuss invoice auditing with Dan and Jamie from Morgan, Cohen, and Bach who have experience on both sides of the fence. Check out their unique perspective on what's going on with the recovery billing end of our industry.

Insurance Talk with Sierra Pacific (Ep. 2) - 65

JC with Sierra Pacific comes on the show to continue the discussion about insurance and your upcoming renewal.

Invoice Auditing - 64

We discuss invoice auditing with Dan and Jamie from Morgan, Cohen, and Bach who have experience on both sides of the fence. Check out their unique perspective on what's going on with the recovery billing end of our industry.

Questions and Answers - 63

Jeff and Brad blindside each other with a few tow industry questions and try to answer them with no preparation. What do you think the next big towing-related innovation will be?

Selling Your Tow Company - 62

Jeff and Brad discuss their experiences while purchasing a tow company and offer some advice according to what they've seen. The question of how to value or sell a tow company is asked frequently on social media and most of the answers you see are not good. A great place to start is to talk to your attorney and accountant so they can offer suggestions that benefit and protect you.

Training Talk with ERSCA - 61

ERSCA, The Emergency Road Service Coalition of America is leading the way in promoting training and safety in the towing industry using technology and modern techniques. When the pandemic hit they were able to turn on a dime and produce a well-thought-out and engaging online training system for both light and heavy-duty towers. This is Shane Coleman and Steve Sgarlato's second appearance on the show. Please support our show partners Miller Industries, Tracker Management, Auto Data Direct, an...

Online Marketing with ShopHawk - 60

Ryan with ShopHawk joins us to discuss best practices for online review management and online marketing for towing services. Check out https://usehawksnest.com or visit https://podcast.wegrowshops.com and receive a complimentary website audit from ShopHawk.

Insurance Talk with Sierra Pacific - 59

We speak with JC Bautista the owner of Sierra Pacific Insurance. He offers up some great information regarding shopping for a towing insurance policy.

Surviving a Natural Disaster - 58

Lynn Hurst with Hurst Towing in Birmingham, Alabama has and he has quite a story to tell. He walks us through his story from just before the storms hit all the way through to the present day almost three months later. His office and most of his fleet took a direct hit. Hear how he jumped right back into action with the help of friends, family, and the towing community all the way to some interesting stories about insurance coverage and legal liabilities.

Industry Talk and the 2021 Florida Tow Show - 57

Have you noticed that owner responses to online reviews are changing? Are more people standing up to inaccurate reviews? We also talk about the upcoming Florida Tow Show.

Industry Talk and That Invoice - 56

This show is an open talk about our industry between Jeff & Brad. Thanks to Tracker Management, Miller Industries, Auto Data Direct, and Shop Hawk for supporting the show.

HAAS Alert Safety Cloud - 55

HAAS Alert is a service that notifies motorists of towers working along the roadway and gives them advance warning to slow down and move over. Tom Parbs with HAAS Alert explains the service, how it works, and what you need in order to add your fleet to the safety cloud.

Servicase - 54

Servicase is a new service about to launch that helps pair quality customers and service providers together. It provides a way for the customer to better manage their calls, cases, and preferred providers in any area. Please check out our partners, Tracker Management, Miller Industries, Auto Data Direct, and ShopHawk

IBIS Report - 53

IBIS Reports take an in-depth look at the status of an industry. Revenue, growth, profit, it shows you exactly where we are at. Check out our show sponsors, Tracker Management, Miller Industries, Auto Data Direct, Shophawk, Sierra Pacific Insurance, and Servicase.

Owner and Lien Holder Info - 52

If you are impounding vehicles for either a police department or private property owner you most likely have to process those vehicles as being abandoned. Michelle with ADD123.com, a show partner, explains how Auto Data Direct can make this process much easier.

Rotator Roundtable - 51

We discuss what makes a great Rotator Operator with Sean Van Lingen with VanLingen Towing, Torrence, California, Mike Fraser with Miller Industries in Chattanooga, and Jeff Jolley with Revalation Towing in Boiling Springs, South Carolina.

ERSCA - 50

Our guests on this episode are from ERSCA - Emergency Road Side Coalition of America. Learn what their mission is and how you can get involved with their legislative efforts and training programs.

TBP Answers the Internet Part 2 - 49

This is the second half of answering questions sent to us and pulled from Social Media.

TBP Answers the Internet - 48

Some listeners sent in questions and we pulled a few from Social Media and we offer our thoughts, opinions, and answers.

CAB Reports with Wichert Insurance - 47

How do CAB Reports, your SAFER score, and other data affect your company's insurance rates

Industry Thoughts and Discussions - 46

Most of the problems in this industry need to be discussed in order to fix them. That's what we do in this episode. We each took a few of our top subjects, complain about them, offer ideas on how to fix them, but most importantly want others to discuss these problems and offer their solutions too.

Pricing and Invoices - 45

Our first show of season 6 touches on many topics in our industry

Workplace Behaviors

We discuss workplace behaviors, stress, trauma, and what we can do about them. We also have a discussion about whether or not being a First Responder is good or bad.

The International Towing Museum

What does the International Towing & Recovery Museum in Chattanooga, Tennessee really do for our industry? We spend a little over an hour speaking with those who know. It's not just about history. The museum is instrumental in the success of Survivor Fund, The Wall of the Fallen, and The Hall of Fame. Find out how you can help contribute to all of these great causes.

Tow Business Accounting

We speak with Lacey Harner of Lacey Harnar CPA about the proper structure and accounting basics every tow company owner needs to know.

Tables were Turned

Jeff & Brad got interviewed. Matt Ruth from Tracker Management, Clarissa Powell from Tow Times, and Sam Johnson, The Blue Collar Guy ambushed Jeff & Brad with some really great questions during a 2.5-hour interview.

PD Rotation Issues

So, everything would be great if you could just figure out how to get on your local police rotation. This episode might open your eyes to the fact that rotations are difficult and perhaps it just isn't a good fit for you.

Miller M100 Event

We visited the Miller plant to discuss what went on behind the scenes at the towing industry's first private unveiling of new equipment. The M100 100 ton rotator is impressive and so was the show that introduced it to the world.

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Additional Revenue with Existing Equipment

It seems like the companies that are well diversified seem to handle downturns in the economy better. We offer some ideas on how to increase revenue with the equipment you may already have.

Disaster Plan

As a business owner, you always have that what if in the back of your head. Accidents, Tornadoes, Hurricanes. We've all thought about what we'd do in case of a disaster but who saw COVID 19 coming? Were you prepared? Probably not. We can we all do to be better prepared next time something comes out of left field?

SBA Relief for Towers Explained

Agero reached out and offered to have their Lead Counsel come on the show and help to explain the current SBA Programs and their requirements so towers could have a better understanding of them. The first half of the show is explaining the Paycheck Protection Program then we finish with an in-depth rundown of the Economic Injury Disaster Loan. If you own a small business and are not clear on the SBA relief programs or what it takes to apply and qualify you must listen to this show. We'll con...

Driver Health with Dr. Dixon

Dr. Bethany Dixon, known as The Driver's Doctor from https://drivershealthclinic.com/ joins us to discuss the importance of maintaining a healthy lifestyle while on the road. Learn about some of the small changes we can make to get big results.

Little Things

The towing industry is tough. Each one of us can do at least one thing each day to make it easier. Challenge yourself and those around you to make the day the best it can be and increase your pay at the same time.

Controlling Insurance Costs

Wichert Insurance joins us again to discuss driver selection and other tips to help control our insurance rates. You can reach them at Wichert.com or 740-654-0532

Towing Gadgets

There are certain tools and equipment that every tower and tow truck should have. We go over some old must-haves and some new must-gets. We also discuss who should pay for them and why.

Towing Technology with HONK

Rochelle Thielen with HONK joins us to discuss the current state of towing apps as well as other technology we all depend on these days in the towing industry. Sorry, no rates are discussed but considering how quickly this space is changing all towers should listen to this whether you're a driver or decision-maker.

Positives and Negatives

With all of the negative issues we are bombarded with daily it's nice to sometimes talk about the positive issues too. We spend over an hour talking about just that. Facebook, technology, motor clubs, it's all in there.

A Success Story

Sam Johnson came from an automotive family. Things were going great, his business was booming, then he received the death blow. Listen to how Capital City Towing not only survived but has succeeded in a big way.

Insurance Talk with Wichert Insurance

Towing insurance rates have increased drastically over the past few years even putting some companies out of business. Today more than ever it is important to have the best agent, the best coverage, and the best partners when it comes to insuring your business. If they don't know towing, find someone who does. Wichert Insurance knows towing.

Towing Safely

We all have a responsibility to conduct ourselves in the safest manner possible. As owners, we have a responsibility to provide our employees with safe equipment and provide policies that are both understood and practiced.

Towing Regulations & Invoice Auditors

The Massachusetts State Patrol has proposed some scary new regulations that could devastate the towers in that state. We also talk a bit about tow invoice auditors, who they are, whey they exist.

Best of Season 1

We decided to put together a show with clips from season one.  Motor Clubs, Hiring and Retaining Employees, Towing Technology, Online Reputations, Equipment Purchasing, Insurance.