Did you know banks still use fax machines? In this episode, Pallavi Kuppa-Apte, COO at Chargehound, dives into the crazy (and frustrating) world of chargeback representment. How does chargeback representment work? How can merchants do more to win more disputes? Why are fax machines still a thing in 2021?

Pallavi Kuppa-Apte is the COO at Chargehound, a unique, comprehensive chargeback solution that ensures dispute responses are free of human error, complete, and submitted on time.