Special CX Day Broadcast

The Tom and Bob Show

English - October 06, 2020 16:13 - 19 minutes - 17.5 MB
Management Business Education How To customer experience customer loyalty customer service employee engagement Homepage Download Google Podcasts Overcast Castro Pocket Casts RSS feed

Previous Episode: Rhonda Byer: Senior National Sales Director Partner - Primerica

Next Episode: Tchicaya Robertson - New Podcaster on CX of M Radio

In this episode Tom and Bob discuss the significance of global CX Day, how CX has changed over time, firms that have adapted their customer experience to meet the needs of the demands of the COVID crisis, and upcoming new shows on the CX of M Radio network.