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CXM 360 Special: Steven Carleton and Bradley Kruger
The Tom and Bob Show
English - October 26, 2021 09:00 - 21 minutes - 29.2 MBManagement Business Education How To customer experience customer loyalty customer service employee engagement Homepage Download Google Podcasts Overcast Castro Pocket Casts RSS feed
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Steven Carleton, VP of Customer Experience for Premera Blue Cross and Bradley Kruger, System Vice President - Patient Experience and Global & Executive Health, join Tom & Bob for a discussion about their presentations at the CXM 360 event.