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Brittany Palubiski - Assistant Director - Global Culture Transformation - General Motors
The Tom and Bob Show
English - June 13, 2020 06:00 - 26 minutes - 21.4 MBManagement Business Education How To customer experience customer loyalty customer service employee engagement Homepage Download Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: Wally Wasilewski - CRM/ERP Consultant - Velosio/EHTC
Next Episode: Keith Instone - Founder - Dexterity User Experience
Brittany describes her role in driving culture change at General Motors and the role that customer experience and design thinking play in that process.