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Andy Haas, Service Transformation Leader - Deloitte Digital
The Tom and Bob Show
English - September 21, 2021 09:00 - 30 minutes - 42.4 MBManagement Business Education How To customer experience customer loyalty customer service employee engagement Homepage Download Google Podcasts Overcast Castro Pocket Casts RSS feed
Next Episode: Rob LoCascio, Founder and CEO of LivePerson
Andy Haas joins the show to discuss the concept of 'right channeling' and the role it plays in effective service delivery.