Ep. 884 - Kyle Pottinger (Sr. Vice President, Ticket Sales & Service, Phoenix Suns)

Kyle has had three stints with the Phoenix Suns, first as an intern, then as a group sales rep, then finally, back to take the lead of the organization's overall ticket sales strategy, now as Senior Vice President of Ticket Sales & Service. Kyle shares his vision of how the Suns have managed to do the impossible, create a 133-game sell-out streak off of the backs of the pandemic, and create one of the biggest brands in the Phoenix metropolitan area. Kyle also talks about some of the legacy issues surrounding ticket sales in general, how to mold new account reps into the fold and how to innovate in sport.