9 Trends Shaping the Future of Work in 2024

Entering 2024, executives face a volatile business environment, sustained talent shortages, rapid technological advancements and a workforce with intense change fatigue. As organizations seek to capitalize on new opportunities in the year ahead, CHROs must help navigate unforeseen challenges and difficult tradeoffs. In this episode of the Talent Angle, Gartner’s Peter Aykens and Emily Rose McRae share nine future of work trends that will shape HR in 2024. 

To access the full future of work trends research, see: https://gtnr.it/FOW24

Peter Aykens is the chief of research for Gartner’s HR practice. Mr. Aykens is responsible for building and leading research teams within the practice to address clients’ key initiatives. Before his current role, he spent over 25 years at Gartner leading research teams focused on banking and financial services strategy, producing numerous studies that addressed business strategy, channels, marketing, customer experience and product challenges. He holds a bachelor’s degree in political science from St. Olaf College, a master’s degree in international politics from Aberystwyth University (formerly known as the University College of Wales, Aberystwyth) and a master’s degree and a doctorate in political science from Brown University.

Emily Rose McRae advises CHROs and other c-suite executives on the future of work and workforce transformation. While Ms. McRae works across all issues that can lead to the future of work, her core areas of focus include emerging technologies (such as GenAI) and their impact on work and the workforce, new employment models, evolving employee expectations, flexibility for frontline workers, and the aging workforce. She also helps executives with workforce planning to anticipate and prepare for these changes, creating an enterprise-wide future of work strategy, and creating and iterating on hybrid work strategies and the role of the office.

Caroline Walsh is a managing vice president in Gartner’s HR practice. Her teams help HR leaders build and execute talent, diversity, rewards, and learning strategies and programs. Caroline has also led Gartner research teams on commercial banking strategy and leadership. She holds a bachelor’s degree in East Asian studies from Columbia University, and a master’s degree in public affairs from Princeton University.