In this interview, Randy Krotowski, Chief Information Officer and Vice President of Caterpillar, a $54 billion manufacturing company, discusses World Class IT principle one, People, and principle four, IT and Business Partnerships, with Metis Strategy. Some of the topics discussed include:

The strategic value of a dual VP Global Information Services and CIO role
The importance of talent management and legacy planning for operational excellence and business transformation
Caterpillar's strategic focus on customer facing IT capabilities
How to include business leaders in developing IT
Eye on the Trends: The exciting possibilities for manufacturing companies like Caterpillar to move into commercial software, promote supply chain agility, and achieve IT-enabled integration of a network of independent dealers

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