In this interview, Jean-Michel Ares, Group Head of Technology & Operations at BMO Financial Group, discusses World Class IT principle one, People, principle two, Infrastructure, and principle four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include:

The imperative, at BMO Financial Group and within the broader financial services industry, to combine the functions of technology and operations under a single executive
Jean-Michel’s belief in the ability of leadership along the lines of operational excellence, transformation, and innovation to set every CIO on the path to greatness
The four outlined “areas of focus” for Jean-Michel’s team in the coming year
Jean-Michel’s renewed focus on enterprise security, as well as the important role of external partnerships and networks in securing an organization’s data and resources
The great opportunity of each CIO to build strong personal networks, later leveraging those networks to solve complex challenges faced by those within and external to their industry or role
Eye on the Trends: The combination of analytics, mobility, social networks, and the Internet of Things in shaping the new technological enterprise

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