Brian Flynn, Executive Vice President and Global Chief Information Officer of Crawford & Company
Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
English - April 22, 2013 08:30 - 5 MB - ★★★★★ - 68 ratingsTechnology Business Management business health entrepreneurship interview politics Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
In this interview, Brian Flynn, EVP and Global CIO of Crawford & Company, an insurance claims management company, and discusses World Class IT principle one, People, principle three, Project & Portfolio Management, and principle four, IT and Business Partnerships, with Metis Strategy. Some of the topics discussed include:
His top IT priorities to improve organizational agility
Using strong communication in driving culture change
Breaking the conceptual silos of IT and "the business"
Crawford IT's leadership of an innovation program
The importance of measurement to prove results
Eye on the Trends: empowering mobility in all aspects of business, going paperless, yielding insights from analytics, enhancing processes through social media analytics, preparing for globalization, the evolution of culture change and embracing new ways of working, as well as the marriage of mapping out organizational business processes to drive innovation
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