Customer Experience Series 6 | Optimize performance
TechConnect
English - November 04, 2020 08:00 - 27 minutes - 18.8 MB - ★★★★★ - 5 ratingsTechnology Business technology sport education conservation start-ups cybersecurity innovation digital cycling coworking spaces Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
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The sixth and last installment of the customer experience series looks at how to optimize the performance of our customers. We look at some of the best practices to achieve this, look at adaptation in 2020, and explore key findings into our Customer Experience Benchmarking report.
Guests: Customer Experience experts Rachel Broughton and Mike Wells.