Customer Experience Series 5 | Is automation the answer?

TechConnect

English - June 17, 2020 06:00 - 23 minutes - 16 MB - ★★★★★ - 5 ratings
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On the pod today we tackle the question "is automation the answer to your customer experience problem?".

We chat to Harsh Vinayak and Jasmine Goh, two CX automation professionals who tell us the benefits of automation and why so many companies worldwide are looking to implement automation as part of their customer experience. Press play...