Customer Experience Series 5 | Is a automation the answer?
TechConnect
English - June 17, 2020 06:00 - 23 minutes - 16 MB - ★★★★★ - 5 ratingsTechnology Business technology sport education conservation start-ups cybersecurity innovation digital cycling coworking spaces Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: Does your networking environment need a reboot?
On the pod today we tackle the question "is automation the answer to your customer experience problem?".
We chat to Harsh Vinayak ad Jasmine Goh, two CX automation professionals who tell us the benefits of automation and why so many companies worldwide are looking to implement automation as part of their customer experience. Press play...