Gareth interviews CTO of Welsh Water, Rob Norris. Following a piece of impromptu advice from a school friend, Rob embarked on a career in IT, working on some huge projects for diverse and corporate organisations across the UK, culminating in his current position as Chief Technology Officer within a critical national infrastructure organisation. Rob speaks candidly about his humble beginnings, his experience of working in a start-up, the evolution of cyber threats and the importance of challenging conventional wisdom.