The pandemic has forced thousands of Brits to overcome their fear of technology, to embrace this digital world and develop skills to stay connected, both on a personal and professional level. Gareth talks to Kerensa Jennings, BT Group Director of Digital Impact. They discuss her amazing career, working with the likes of legendary broadcasters like David Frost and David Attenborough through to the amazing work she is currently involved with at BT. Kerensa’s career path has been far from linear, holding various roles in the production of television news and documentary programmes, including writing “the Slug’ for the Big Breakfast. Five years within the Royal Household forming strategy and delivery for IDEA CIC award to inspire digital enterprise pre-empted her appointment to her current role. Kerensa and her team are on a mission to provide digital skill acquisition to the masses and upskill those seeking employment. Specific programmes targeted to primary school children, school leavers, small businesses provide the opportunity for users to develop a problem-solving mindset, a crucial skill in today’s rapid, ever-changing world, together with inspiring confidence and adaptability. Find out how Kerensa views the impact of AI and the irreversible technological legacy of Covid-19.