S03 E04: Better Distributed Primary Care Teams with Clear Communication

In this episode Morgan and Sarah are back together. They talk about the importance of communication in distributed teams and introduce a number of tools and strategies to support better communication for people in different roles and across different kinds of distributed teams.

Resources and Materials Referenced in the Episode:

TeamUP Webinars:

Reflections From the Field: Chickadee Maternity Collaborative June 16th 2022Skill building for Teams: Huddles, February 17, 2022

Team Up Podcast:

Distributed Team Huddles (Season 3, Episode 3)

Courses and Resources:

Teamwork and communications Action Series. This free and interactive 15-week action series is focused on providing skills, tools and coaching improve teamwork and communication, hosted by the BC Patient Safety & Quality CouncilCommunication Course for Health Care Professionals: Navigating Challenging Conversations across the system. This course is available to be tailored for groups of physicians, as well as interprofessional teams. The full course is 8 hours plus a coaching call, but may be modified for either 6- or 3.5-hour programs, UBC CPD.Team Based Care (TBC) on the Run, an open-access online module series designed to promote collaborative models of practice and support the development of team-based competencies, UBC HealthTeamSTEPPS Fundamentals Course: Module 3 Communication (45 min. Module)Communication Style Assessment Tool BC Patient Safety & Quality CouncilTips for Effective Communication (handout) Patient Voices Network

Article:

A reflection on Daily huddles in BC primary care teams, a short article introducing the value of adapting the daily huddle to virutal platforms in blended virtual teams. https://bcmj.org/articles/reflection-daily-huddles-bc-primary-care-teams