The Client Experience: Avoiding Nightmare Clients & Clear Policies | Tat Talk with Teryn

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In this episode of Tatter-a-fact® PMU Podcast I pick up where I left off with the Client Experience; this time: Nightmare Clients and Clear Policies! It can be hard to listen to your gut as a young artist, so listen closely as I share my experiences on trusting your instincts to avoid problem clients. I explain the importance of transparent pricing, helping you navigate the complexities of procedure costs, touch-ups, and policies, ensuring clarity and fairness for both you and your clients. 

What we do can be extremely stressful even with the most wonderful client; in this episode I touch on the cruciality of and how to avoid the nightmare client. We enter a journey with every client we take on so it’s significant to be able to identify client red flags and manage constant complainers. 

Join me as I discuss the challenges of addressing late clients, establishing policies, and how to correctly provide a refund. I'll also share insights on how to respond to bad reviews, turning them into opportunities for growth and building a stellar reputation!

This episode will pick up right where we left off and will be an informative companion episode to #53. 

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🎸 Composition and guitars - Russ Letizia
🥁 Drums and studio engineering - Mike Zerbe
🎼 Recorded at The Compound in Las Vegas, NV