Talking with the Toothcop
102 episodes - English - Latest episode: 4 days ago - ★★★★★ - 8 ratingsDentists face numerous regulatory and liability issues, and keeping up with them can be daunting at best and career ending at worst. Join host Duane Tinker (AKA "The Toothcop") as he tackles these critical issues, offering valuable insights and easier solutions to apply at your dental practice.
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Episodes
How a Dental Consultant Can Transform Your Dental Practice - Tonya Burns
December 15, 2020 10:00 - 46 minutes - 37.1 MBIf COVID has taught us anything, it’s given us clarity. The first thing you should question for 2021 is “What do you want?” Dentists are realizing that “I might” or “I should” needs to turn into a solid plan. Do you want to recover losses? Do you want to grow? Do you want to slow down? Sometimes the best way to implement goals is to have someone come alongside you to help you through the process. That’s where Tonya Burns comes in. Tonya is a consultant working exclusively with pediatric de...
Dentistry Rules + Regulation Changes in Texas
November 17, 2020 10:00 - 49 minutes - 113 MBTexas has rolled out some regulations and rule changes that dentists need to stay on top of. From controlled substance CE changes and equipment performance evaluations to medical emergency preparedness training and sedation inspections—we cover it all in this episode of Talking with the Toothcop. Don’t miss it! Outline of This Episode [0:21] A trip down memory lane [4:41] Controlled Substance CE changes [13:57] Controlled Substances: EPCS + patient query [19:11] The Human Trafficki...
Dental Chart Auditing [Why It’s SO Important]
November 03, 2020 10:00 - 45 minutes - 36.7 MBWhy do you need to monitor and audit your charting? Why is verifying that your billing is done correctly so important? Because your life and your livelihood depend on it. An ongoing evaluation process is so important to a successful compliance program. Are your standards and procedures accurate? Is your compliance program working? Are claims being submitted properly? All of these questions are important to answer. So in this episode of Talking with the Toothcop, Andrea and I walk through ...
The 7 Must-Have Elements of a Dental Compliance Program
October 20, 2020 09:00 - 54 minutes - 44.1 MBYears ago, the federal judiciary realized that federal judges needed sentencing guidelines for healthcare fraud. In the process, they issued compliance guidelines for different healthcare industries. Each incorporates the seven elements of compliance to combat healthcare fraud. The ramifications of violating the false claims act are tremendous. So what do you need to do to protect your dental practice? What are the seven elements that need to be incorporated into compliance programs? Listen ...
The DEA and Dentistry [Need-to-Know Updates]
October 06, 2020 09:00 - 32 minutes - 26.2 MBDid you know that October is the National Substance Abuse Prevention Month? In keeping with that theme, this episode of Talking with the Toothcop is all about drug regulatory issues and updates, schedule II drug monitoring, and substance abuse prevention. We share some helpful resources and DEA regulation updates—don’t miss it! Outline of This Episode [1:33] DEA drug regulatory changes [3:53] Medicare consolidating credentialing in TX [4:28] Electronic 222 forms for schedule II drugs ...
Sedation Inspections + EPCS + Continuing Education: What You Need to Know
September 22, 2020 16:41 - 38 minutes - 31 MBEvery five years, Texas conducts inspections of any practice that uses sedation. Some practices have recently undergone their initial inspections. From what I’ve heard, most have gone pretty well. Some are getting busted for things they consider nit-picky—like missing information on their preoperative checklist—but that the state board takes seriously. So in this episode of Talking with the Toothcop, Andrea and I chat about preoperative checklist requirements, the Electronic Prescribing of C...
Dental Unit Waterlines: The Good, Bad, and the Ugly - Mike Rust + Kellie Thimmes
September 10, 2020 19:38 - 1 hour - 48.6 MBWater is the lifeline of your dental practice. If your dental unit waterlines are covered in biofilm, you’re in trouble. How do you test your water lines properly? How do you treat your systems? What do you do if you don’t have a closed system? With the heightened awareness of spreading germs due to the Coronavirus crisis, it’s more important than ever to be mindful of prevention in your practice. In this episode of Talking with the Toothcop, Dwight and I chat with Mike Rust and Kellie Thimm...
HIPAA Security Compliance: WHY it’s So Important
August 25, 2020 09:00 - 20 minutes - 16.3 MBHIPAA security compliance isn’t talked about often in the dental community. But the Office for Civil Rights (OCR) can and are investigating dental offices. If you’re not properly or adequately protecting your patient’s protected health information (PHI) you’re at risk of a hefty fine. In this episode of Talking With The Toothcop, I talk about the HIPAA security rule, business associate agreements, and how a data breach can impact your practice. Outline of This Episode [1:20] HIPAA Securi...
We Tackle Coronavirus Dental Compliance Questions - Dwight Shreve
August 07, 2020 15:01 - 50 minutes - 40.5 MBIn this episode of Talking with the Toothcop, Dwight Shreve joins Andrea and I to cover some of the most-asked questions that have accumulated during the Coronavirus pandemic. We talk about face masks and respirators and how to use them properly. We also talk about addressing issues in your practice and the proper procedure if a staff member is diagnosed with COVID-19. If you have unanswered questions swirling around in your head, don’t miss this episode! Dwight Shreve worked at Crosstex f...
Conflict Resolution Strategies for Dentists
June 30, 2020 09:00 - 29 minutes - 23.7 MBThe impact of the Coronavirus is leading to heightened emotions and increased tension. I’ve been fielding a lot of phone calls from dentists who’ve had patients test positive for COVID-19—after they’d been seen in office. Some dentists have had staff who have been exposed or are testing positive for the virus. Dental practices are immersed in chaos and navigating through conflict has been difficult. Some dental offices function like one big dysfunctional family. So in this episode of Talking...
From Cop to Tax Consultant: How Craig Cody Serves the Dental Niche
May 14, 2020 13:29 - 23 minutes - 19.2 MBAre you looking for a tax consultant for your dental practice? Do you understand the necessity of tax planning and preparation for your business? Even better—are you aware of the tax savings you’re missing out on? Tax Consultant Craig Cody joins us to talk about financial planning & taxes. Craig Cody is a Certified Public Accountant (CPA) and the President & Founder of Craig Cody & Company. He was formerly a cop with the NYPD and ended his career as a Lieutenant after 17 years on the force...
The Impact of COVID-19 on the Future of Dental Practices - Mike Rust & India Chance
April 28, 2020 09:00 - 1 hour - 52.5 MBMany dental practices have been sitting closed, deemed non-essential businesses during the coronavirus crisis. Or they’ve only seen patients on an emergency basis. States will soon slowly start reopening businesses. But that begs the question—how will this crisis change dental practices? Will there be new standards put in place? Will infection control finally get the attention it deserves? Mike Rust with ProEdge Dental and India Chance with Learn2Prevent join me to talk through the implicati...
Critical Incident Stress Management: What You NEED to Know
April 24, 2020 09:00 - 43 minutes - 34.7 MBCritical Incident Stress Management. Unless you’re in the military or a first responder, you’re likely not familiar with this terminology. It is a protocol developed specifically for dealing with traumatic events. I’ve shared many times that I was a cop before becoming the Toothcop. But what many don’t know is that I was also a chaplain. I was trained to help fellow first-responders through physical and psychological trauma. In this episode of Talking with the Toothcop, Andrea and I talk ...
The Importance of Sterilization Processes - Steven Kovach
April 07, 2020 09:00 - 57 minutes - 45.8 MBSterilization processes are always important in dental practices to protect your staff and your customers. During the Coronavirus pandemic, everyone is especially concerned about proper procedure. You have to follow Instructions for Use (IFUs) and properly sanitize and sterilize your instruments. In this episode of Talking with the Toothcop, Stephen Kovach—whom I am now referring to as the “Godfather of Infection Control”—joins Andrea and myself to chat about the importance of sterilization ...
We Live in Interesting Times
March 19, 2020 20:42 - 32 minutes - 24.5 MBToday I talk with my good friend and compliance colleague India Chance. This podcast is a way to update you on the rapidly changing situation in Dentistry as it relates to the Coronavirus. We are updating you on the changes and how to access information to help your practice. If you need help with compliance or have questions about infection control call us at 817-755-0035 www.dentalcompliance.com
Thriving in Times of Trouble...Time to get to Work!
March 17, 2020 21:05 - 41 minutes - 59.2 MBWe can all agree, things are going badly right now. Times are tough. This podcast is a group effort- an attempt to help you re-focus your efforts and turn this downturn into a profitable time for your business. Our think tank Duane Tinker- AKA: "The Tooth Cop" CEO of Dental Compliance Specialists, Andrea Baysinger, Chief Client Happiness Officer and co-host extraordinaire and Jacque Tinker, COO of Dental Compliance Officer put their heads together to bring you a message of hope and help in...
How to Cultivate Leadership in Dentistry - Steve Dove and Bryan Crawford
March 17, 2020 09:00 - 23 minutes - 19.3 MBLeadership in dentistry is severely lacking in this day and age. I’m not talking about governing bodies—but dentists who are true leaders in their field and practice. Steve Dove, DDS, and Bryan Crawford join me to have a raw and real discussion about cultivating leadership, our heart for dentistry, and our shared vision of growing leaders in the industry. Disclaimer: we recorded this at the Voices of Dentistry Conference. Outline of This Episode [0:21] Steve Dove, DDS and Bryan Crawfo...
Why You Should Offer a Dental Membership in Your Practice - Jordon Comstock
March 03, 2020 10:00 - 38 minutes - 30.9 MBHave you considered adding a dental membership plan to your practice? Have you looked at the pros and cons but just haven’t pulled the trigger? My guest today, Jordon Comstock, has simplified the process by creating BoomCloud—Dental Membership Software. In this episode of Talking with the Toothcop we talk about why a dental membership plan is worth it, having systems in place, and the BoomCloud interface. Both Jordon’s parents were in the dental industry and he started as a lab tech. Most...
A Deep-Dive into Infection Prevention and Control: Because Safety Never Takes a Holiday
February 18, 2020 10:00 - 1 hour - 53.4 MBWhile it’s a phrase straight from the mouth of Paul Blart: Mall Cop, it holds true. Safety never takes a holiday, and the safety of your staff and patients should be first and foremost in your mind. Dental professionals need to be educated on proper procedures for cleaning and sterilizing the tools that they’re using every day so they’re not exposing people to pathogens. Over the course of this next quarter, I’m dispatching to different dental offices that we work with to conduct a series...
Dental Compliance Q&A: The Toothcop Tackles YOUR Questions
February 04, 2020 10:00 - 1 hour - 61 MBIn this special Q&A episode of Talking with the Toothcop, Jacque and I will tackle questions we’ve been receiving from listeners. We want to preface this episode by saying that we never intend to promote our business with this podcast. First and foremost, we want to focus on educating the dental community about compliance. However, we’ve received so many questions about what we do that we thought we’d address them all in this episode! Listen to hear how I became The Toothcop, what exactly it...
How to Simplify Dental Insurance Billing - Colleen Huff
January 21, 2020 10:00 - 37 minutes - 29.9 MBDental insurance billing is something many dental offices struggle with because it can be so complex. When do you bill? What rates do you bill? What if the patient has two insurance coverages?How do you keep your office organized and implement a system? It’s a lot to remember. Colleen Huff joins me in this episode of Talking with the Toothcop to answer some of those questions—and help you simplify the process. Colleen Huff has been everything from a bookkeeper to a scheduling coordinator, ...
How to Utilize Instructions for Use in Infection Control
January 07, 2020 10:00 - 32 minutes - 26.1 MBHow to Utilize Instructions for Use in Infection ControlInstructions for Use (IFUs) should be included with any and every medical device that you use in your practice. Learning how to properly use and follow IFUs will aid in proper infection control. As we are rolling into 2020, improvement in infection control in dentistry is at the forefront of my mind. So in this episode of Talking with the Toothcop we’re going to cover how to properly clean and disinfect medical devices (and how to refer...
It’s Time to Start Preventing Airborne Diseases in Dentistry - Michelle Strange
December 17, 2019 10:00 - 39 minutes - 31.5 MBAirborne diseases in dentistry are unfortunately prevalent but preventable. Protecting yourself, your staff, and your patients from aerosols should be a priority in your practice. We are all up-in-arms about bloodborne pathogens and do everything in our power to prevent them, but we neglect airborne diseases. That needs to change! Michelle Strange joins me in this episode of Talking with the Toothcop to start the conversation. Michelle has been in the dental industry since 2000, and a lice...
Navigating the New Era of Dental Billing - Leslie Icenogle
December 04, 2019 10:00 - 33 minutes - 27 MBDental billing is an ever-changing process. As a dental provider, how do you stay on top of changing regulations and coding? Do you outsource your billing? Leslie Icenogle joins me today to talk about medical billing for dentistry and where it overlaps with dental billing. We also chat about outsourcing your billing and continuing education for your staff. Leslie got her start in pediatric dentistry over 30 years ago and has worked in oral surgery for 32 years. She has extensive experienc...
The Toothcop’s Security Measures to Protect Your Practice
November 05, 2019 10:00 - 33 minutes - 27.1 MBWhat are some of the security measures you need to have in place to protect your practice? In today’s day and age, security breaches can come from many different directions. In this episode of Talking with the Toothcop, Andrea and I will lay out some ways you can protect your business. From security breaches to controlled substance regulations—we’ve got you covered. Outline of This Episode [0:20] Cyber Ransom Attacks [4:55] What does a breach mean for you? [8:30] Prepare for potentia...
Be Prepared to Handle Medical Emergencies in the Dental Office
October 15, 2019 09:00 - 53 minutes - 42.6 MBEveryone lives by the mantra that medical emergencies in the dental office will “never happen to us”. Patients certainly don’t think about that when they schedule a dentist appointment. But it is your job as a provider to be prepared for the unthinkable. Failure to plan is a plan to fail. There is risk in what you do whether you think about it or not. We cover medical emergencies in detail in this episode of Talking with the Toothcop—be sure to listen! Outline of This Episode [1:30] Prepa...
The Importance of Dental Policies and Procedures
October 01, 2019 09:00 - 1 hour - 49.5 MBToday’s episode of Talking with the Toothcop is all about the fascinating topic of staying up-to-date with your equipment evaluations and dental policies and procedures. Yes, I think compliance IS fascinating! Andrea and I cover everything from blood-borne pathogens to X-Ray equipment—don’t miss this important episode. Outline of This Episode [0:23] What Andrea and I are going to cover [3:20] X-Ray law updates in Texas [7:05] Written policies and procedures [15:50] HIPAA and monitor...
How to Inspect and Maintain Your Nitrous Oxide Equipment - Stephan Nugent
September 17, 2019 09:00 - 26 minutes - 21.3 MBDo you know how to properly care for your nitrous oxide equipment? Are you properly following instructions for use (IFU) documents when cleaning your Accutron? Knowing how to properly care for your equipment—and therefore your patients—is important for their longevity and functionality. Here to chat with me today is Steve Nugent from Professional Sales Associates. One of his specialties is Accutron nitrous oxide products. He reached out to me about a recent episode I did to give me some f...
Why HIPAA Compliance with Technology is important - Nancy Sabino
September 03, 2019 09:00 - 28 minutes - 23.2 MBHIPAA Compliance—protecting your client’s information—NEEDS to be an important practice in your dental office. This topic is just as pressing as protecting the health of your patients and staff. Managed Service Providers (MSP) are a great way to help you maintain HIPAA compliance. In this episode of Talking with the Toothcop, I talk with Nancy Sabino of SabinoCompTech about technology and protecting patient information. Nancy and her husband founded SabinoCompTech in 2008 out of a desire ...
Implementing Internal Compliance Standards for Often Overlooked Procedures
August 20, 2019 09:00 - 28 minutes - 23.1 MBYou’re probably listening to this podcast because you know the importance of compliance standards in the dental practice. We want to control the cleanliness of our tools, limit the spread of bacteria and illnesses, and offer our clients the best environment. Just as important as quality control is HIPAA compliance with your electronic devices, records audits—and so much more. This important episode of Talking with the Toothcop will cover these often overlooked procedures. Outline of This E...
The Importance of Compliance and Risk Management in your Dental Practice - Linda Harvey
August 06, 2019 09:00 - 43 minutes - 34.9 MBCompliance and risk management in your dental practice should be of the utmost importance. We have a responsibility to our patients to maintain their health and safety. Though it can often overlooked, it plays a crucial role in your practice. Your brand becomes worthless if you don’t have a standard of excellence in place. Linda Harvey is joining me today on Talking with the Toothcop to talk about all things dental compliance. Linda is equally as passionate as I am about compliance. She’s ...
Infection Control in Dentistry: Tools to Keep Yourself and Your Patients Healthy
July 16, 2019 09:00 - 41 minutes - 33.2 MBThe topic of infection control in dentistry is important and should be at the forefront of your mind when it comes to patient care. It’s definitely something I’m passionate about! That’s why this episode is devoted to different resources you can use to ensure you and your patient are protected. I came across many of these at the recent Organization for Safety, Asepsis and Prevention (OSAP) conference. I’m excited to share them with you! Infection control in dentistry starts by testing your...
Exploring the 75 Hard Challenge and Why You Need to Protect Your Integrity!
July 02, 2019 09:00 - 36 minutes - 29.3 MBYour integrity is a critical aspect of your reputation as a dental professional - are yourself doing everything you can to protect it? If you don’t stay proactive when it comes to protecting your integrity, your business could be in danger! On this episode, Andrea and I discuss our experience with the 75 Hard Challenge and what it takes for dentists like you to protect your integrity. You’ll want to pay extra attention to this episode - it’s full of content I know you’ll find helpful! ...
How to Protect Yourself from Dental Embezzlement and other Types of Fraud - William Hiltz
June 18, 2019 09:00 - 41 minutes - 33.1 MBDo you ever find yourself fascinated and terrified by a case of dental embezzlement? I’ll admit it - I find those type of stories so gripping! I wonder what the dentist could have done to prevent the fraud or I wonder how they didn’t see it coming. If you’ve ever wondered if your dental practice is really protected from dental embezzlement or other types of fraud - this is the episode for you! On this episode - you’ll hear from my guest, William Hiltz. William is an expert in embezzlement ...
Why You Need to Track Expired Medical Equipment and Expired Drugs
June 04, 2019 09:00 - 27 minutes - 22.4 MBLet’s face it - expired medical equipment and expired drugs are NOT the sexiest of topics to cover, but it is SO important. On this episode - Andrea and I talk about expired equipment, expired drugs, why you need to have written policies and procedures, the danger of getting too comfortable sedating a patient, and much more. You don’t have to struggle to find the right resources on these topics - we’ve got you covered. There is a ton of helpful information, Andrea, and I cover - grab pen and...
Why You Need Legal Representation When Self-Reporting Patient Deaths and Hospitalizations - Laura Diamond
May 21, 2019 09:00 - 25 minutes - 20.6 MBDo you really need legal representation shortly after a patient death or hospitalization? While it’s a scenario that no dentist ever wants to face over the course of their career you need to have a plan in place. Here to help you understand what you can expect and how to prepare for dealing with a patient death or hospitalization is Laura Diamond. Laura is an administrative and healthcare law attorney with experience representing healthcare providers in administrative proceedings. She is a...
How to Secure Patient Information, Control Designated Agents, Use Electronic Records and More!
May 07, 2019 00:16 - 36 minutes - 29.4 MBIs your dental office using the best methods for securing patient information? When was the last time you reviewed your process and made an update? On this episode, Andrea and I jump into an important conversation about securing patient information, controlling designated agents, electronic record-keeping, and much more. If you are ready to up your game and make sure your office is ready for any dental compliance issue, have pen and paper ready, you don’t want to miss a minute of this inform...
Why You Need to Know Your Patient’s Medical History
April 16, 2019 02:42 - 27 minutes - 21.9 MBLet’s face it; you never can be too careful when it comes to writing prescriptions and taking into account all the details of your patient's medical history. Are the processes and procedures at your dental office up to date? On this episode, you’ll hear from Andrea and I as we discuss codes of conduct, firewall, and antivirus protection, reviewing medical history, and much more. If you want to make sure your practice is operating at the top of dental compliance, you’ve come to the right pl...
Safety Data Sheets, Safe Injection Practices, and More!
April 02, 2019 09:00 - 24 minutes - 19.6 MBWe’ve got a whole line up of super sexy topics to cover, from safety data sheets and safe injection practices to radiology infection control and more! While these may not be the most exciting topics, you know that proper attention to important subjects like these is what differentiates an excellent dental office from an average one. What are you waiting for? Have pen and paper ready for this detailed and informative episode of Talking with the Toothcop, you don’t want to miss it! Safety Da...
How To Keep Your Patients Safe with Dental Waterline Maintenance - Mike Rust and Monica Boldt
March 19, 2019 09:00 - 28 minutes - 22.6 MBWhen was the last time you addressed dental waterline maintenance at your office? Are you aware of the increased challenges that many dental offices are facing when it comes to waterline maintenance? On this episode, you’ll hear from Mike Rust and Monica Boldt from ProEdge Dental Water Labs. ProEdge serves dedicated dental professionals by offering assurance with highly trusted waterline testing, expert consultation, and product solutions for your dental practice. They’ve been testing dent...
How to Protect Your Business Reputation and Serve Patients with Disabilities
March 05, 2019 10:00 - 14 minutes - 11.8 MBHave you ever been tempted to respond to patients who had a negative experience and have taken to the internet to tarnish your business reputation? Did you give in to the temptation? What is the best approach in these type of situations? On this episode, you’ll hear about how to respond to negative feedback online, when to use patient consent forms for pictures, how to best serve patients with disabilities, and much more. If you have struggled with how to respond to less than positive feedba...
Why And How To Create A Safety Culture In Your Dental Practice
February 19, 2019 10:00 - 25 minutes - 20.9 MBEvery year fines are levied against well-meaning, hard-working individuals in dental practices all across the country. Nobody wants to do things that put their staff members or patients at risk, yet these safety infractions keep happening. Why? It’s not because rules and regulations change, it’s because the practices that ensure safety in the dental office slip over time. It’s an issue of not effectively creating a safety culture. On this episode, I’m chatting with Andrea about the most re...
The Most Common Dental Regulatory Compliance Mistakes - And The Cost Of Making Them
February 05, 2019 16:45 - 32 minutes - 26.2 MBWe like to have fun on these podcast episodes - which you’ll hear in this recording - but dental regulatory compliance is not a laughing matter. Tens of thousands of dollars in fines are levied against practices regularly for a variety of infractions and omissions. We thought it would be beneficial to share the most common mistakes we see when we do our compliance consults in client dental offices - so that’s what we recording on this episode. Listen to hear OSHA and HIPAA regulatory requ...
Successfully Bring Dental Specialists into Your Practice and Learn From Complete Specialty Solutions - Santosh Patel
September 30, 2018 20:50 - 38 minutes - 31.2 MBOn this episode of Talking With the Tooth Cop, I interview Santosh Patel, founder and president of Complete Specialty Solutions, a business dedicated to bringing high-quality dental specialists into your practice with as few logistical nightmares as possible. Throughout this episode, he explains the benefits of bringing in outside dental specialists and how you can leverage their expertise in your community. We discuss how to keep patients safe and protect their privacy while incorporating t...
7 Reasons Why You Need to be Successfully Keeping Dental Records & Completing Audits
August 07, 2018 09:00 - 40 minutes - 32.8 MBSuccessfully keeping dental records goes beyond preventing lawsuits and insurance headaches. It’s necessary to provide excellent patient care and operate the best practice for your patients and staff alike. Auditing is required by many regulatory agencies, and having proper audit records could prevent malpractice lawsuits and other issues. On this episode of Talking With the Tooth Cop, I explain 7 main reasons why you must be excellent in the way you’re keeping dental records. I also outline...
Here’s Your Need-to-Know Information on 3 New Rules for Nitrous Oxide Delivery
June 26, 2018 09:00 - 59 minutes - 47.8 MBThe Texas State Board of Dental Examiners has released new regulations regarding nitrous oxide delivery. These regulations are going to change the way your practice handles routine business, and you need to be aware of them. On this episode of Talking With the Tooth Cop, I outline the new 3 main rules, what requirements have not changed, and why your office needs to take these changes seriously. Note that these rules apply to all levels of nitrous oxide delivery and sedation and they are app...
Follow These Tips to Protect Your Practice and Keep Data Secure - CentriServe IT Dental Solutions
June 19, 2018 09:00 - 53 minutes - 43.3 MBKeeping data secure is essential for operating an efficient 21st century dental practice. On this episode of Talking With the Tooth Cop I speak with 3 top professionals from CentriServe IT Dental Solutions - Matt Stafford, Jack Wiley, and Jared Galovich. You don’t want to miss their insights on the importance of keeping data secure, how to train team members accordingly, and the best way to spend your security budget dollars. Be sure to listen! Why do dental professionals need to worry abo...
Management vs Leadership in Dentistry and the Best Practices for Business Success - Chuck Blakeman
March 27, 2018 09:00 - 30 minutes - 24.8 MBFeatured on this episode of Talking With the Tooth Cop is author, business coach, and mentor Chuck Blakeman. Throughout the interview, Chuck and I discuss the critical differences between management and leadership, how to avoid falling into the trap of always planning and never executing, and Chuck shares the two most important business words you’ve never heard of. He draws on his 35 years of experience and multiple best-selling books to give you the greatest knowledge in the dental industry...
Creating Systems for Excellent Pediatric Dentistry Practice Management with Tonya Burns
January 31, 2018 21:15 - 56 minutes - 45.6 MBIt can be challenging to balance all of the aspects of pediatric dentistry practices. Patients, employees, industry trends, insurance requirements, and countless other areas all demand your full attention. That’s why people like Tonya Burns, owner of Complete Dental Practice Consulting are such assets in the pediatric dentistry industry. In this episode of Talking with the Tooth Cop, I ask Tonya to share her knowledge of pediatric dentistry management systems. She covers four main areas of f...
Why Good Dental Records are Essential and How to Audit Them
November 07, 2017 10:00 - 40 minutes - 32.5 MBOn this episode of Talking with the Tooth Cop, I explain seven of the most important things to look for in your dental records. I also describe different types of audits that can be used to ensure efficient and effective record-keeping practices as well as explain why all of these processes are critical in your dental practice. Keeping proper records goes beyond preventing lawsuits and insurance headaches. It enters into the realm of ensuring adequate patient care and doing your best to oper...