3 steps to providing exceptional customer service for your mobile ultrasound physician clients

Talking Tech: A Sonographer's Guide to Entrepreneurship

English - April 23, 2020 15:59 - 27 minutes - 38.8 MB
Entrepreneurship Business Marketing sonographer ultrasoundbusiness ultrasoundtech Homepage Download Google Podcasts Overcast Castro Pocket Casts RSS feed

Previous Episode: Investing in yourself as an ultrasound tech as we head into a "new normal"

Next Episode: Client Spotlight: Payton Bean

So many businesses focus on the sales & marketing efforts to gain contracts (which is very important!) but if you don't also focus as much effort on providing an amazing customer experience, you'll find yourself continually replacing contracts because of unhappy clients. Today, I'm sharing 3 steps to providing exceptional customer service to keep clients happy for the long term.