Talking Customer | Practical Ideas for Customer Success artwork

8 - Handling Fintech Customers in NoTime Platform

Talking Customer | Practical Ideas for Customer Success

English - May 28, 2021 22:00 - 3 minutes - 2.47 MB
Entrepreneurship Business growth hacking inbound selling inbound marketing customer experience customer retention customer acquisition customer service call center customer engagement Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: 3 - Why and How to run 24/7 Customer Service?
Next Episode: 10 - Offering Internal Helpdesk using NoTime Freelance Experts

In this episode, I go through the challenges in Fintech companies about customer engagement building trust, customer onboarding and handling international customers in NoTime platform. I also went through how Fintech companies can scale up and down easily with the changing customer demand and how to handle data privacy and information security challenges.