Topgrading: A Proven Method for Hiring High Performers

Scott Clawson is the Chairman and CEO of Culligan International, an 80-year-old global brand leader in water services and solutions, serving over 140 million consumers. Under his leadership, he spearheaded the acquisition of Culligan by BDT Capital Partners for $6 billion. Scott began his career at Alcoa, and since then, he’s led The GSI Group—a $700+ million global manufacturer—and RYKO Enterprises—the largest North American vehicle wash provider—as President and CEO. Scott also served as President of Danaher, an international science and technology corporation.

A vacant position has negative consequences for a company, especially if it remains unfilled for an extended period. Perhaps it’s one of the reasons why organizations fill jobs hastily. So, how can hiring managers ensure they make the ideal acquisitions?

Business leader and veteran CEO Scott Clawson was introduced to the Topgrading methodology several years ago during his first tenure as an executive leader. Since then, he’s adopted the hiring process as the gold standard. Scott recommends that hiring teams mandate processes such as assessments, tandem and competency interviews, scorecards, and work history references. These procedures evaluate candidates' abilities, observe body language, verify achievements, and eliminate red flags. Additionally, if candidates advance to the next stage of the hiring process, recruiters should arrange a lunch or dinner interview to gauge an aspirant's cultural compatibility with the company. The topgrading approach aims to be a foolproof interview practice that guarantees attracting, hiring, and retaining top performers.

In this episode of the Talent Wins podcast, Chris Mursau chats with Scott Clawson, Chairman and CEO of Culligan International, about the significance of acquiring A-players, common hiring mistakes, and why it’s vital for a CEO to have a partnership with the CHRO.