Peter Yorio on Conversational Intelligence (CI-Q)
Talent Transformation Guild
English - March 05, 2020 18:14 - 25 minutes - 23.1 MBBusiness Education digitaltransformation newworldofworld talenttransformation Homepage Download Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: AI Engagement Centers
In this episode, Peter Yorio explains Conversational Intelligence (CI-Q) and how important this is for the new world of work. CI-Q is based on decades of neuroscience research and explains how conversations occur on three levels. Level one communications are transactional. Level two communications are positional, and level three communications are transformational.