Intelligent Routing, A Country Boy Knows Best

Take It From Your Peers

English - August 04, 2020 15:03 - 15 minutes - 21.1 MB
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Previous Episode: A Chat at the Virtual Watercooler

Next Episode: Take it From an Analyst: Contact Centers Can Have Their Cake And Eat it Too

IntelePeer Solutions Engineer and Georgia native, Chris Whitworth, joins the podcast to discuss a recent utility company use case. For every listen to this episode, IntelePeer will be donating $5 to Team Rubicon.

How did a massive gas company increase customer satisfaction, increase staff morale, and decrease administrative efforts with a single solution? Tune in to find out.

Podcast music by Joseph McDade