Artificial intelligence and psychology improving customer experience
Take It From Your Peers
English - March 24, 2022 10:00 - 24 minutes - 55.1 MBTechnology Business Marketing artificialintelligence automation cpaas digitaltransformation omnichannel Homepage Download Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: Improving customer experience (without a team of developers)
Next Episode: Spam, fraud, and phone number reputation
Our Chief eXperience Officer, Matt Edic, talks bots, natural language processing (NPL), and AI. Learn how combining communication workflow automation and psychology provides a better customer experience.