Bruce R. Dorey - Executive Coach and Consultant

Swimming With Sharks: Customer Ops Unplugged

English - November 25, 2020 16:00 - 49 minutes - 34.4 MB - ★★★★★ - 1 rating
Management Business Technology customer service customer operations businesss b2b customer service process business operations Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed

Previous Episode: Bridget Conley - Business Growth Consultant - ManoByte

Next Episode: Ben Kelley - Senior Customer Onboarding Specialist - HubSpot

In this week's adventure:

Bruce R. Dorey joins us in the shark tank talking about executive coaching, how leadership is earned, and what are the necessary first steps to becoming a coach.

Key Takeaways:

Data and science are vital parts of executive coaching. Effective coaches are experts in their field as well as human pattern recognition.The key to successful coaching is finding someone who has "been there, done that". Experienced corporate executives bring tremendous value to coaching the next generation of leaders. Leadership is earned. Cadences and Rhythms are important parts of success.

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New Podcast episodes are posted on Wednesdays.