#149 – Custom Onboarding Flows
Support Ops Hangouts
English - August 29, 2017 12:54 - 32 minutes - 14.7 MB - ★★★★★ - 6 ratingsTechnology customer support service experience Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: #148 – Personalized Messages to New Customers
Next Episode: #150 – Did You See Who Just Signed Up?
Most new customer onboarding flows tend to be one size fits all. Everyone who signs up goes through the same steps, receives the same emails, and gets the same advice. But is that the right approach to take?
Most new customer onboarding flows tend to be one size fits all. Everyone who signs up goes through the same steps, receives the same emails, and gets the same advice. But is that the right approach to take?
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Notes and Links
Mercer Smith-Looper – Twitter | Website
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Intro Music – “Happy Rock” from Bensound
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