#148 – Personalized Messages to New Customers
Support Ops Hangouts
English - August 22, 2017 13:27 - 43 minutes - 20 MB - ★★★★★ - 6 ratingsTechnology customer support service experience Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
It's a new series from your favorite support crew! When a customer signs up for your product, you want to give them the best onboarding experience possible. With this series, we'll take a look at best practices and ideas for helping every customer learn your product and convert to a paying customer.
For this episode, we'll take a look at personalized messages to new customers. While this often takes the form of some welcome email, there's other things you can do too.
It’s a new series from your favorite support crew! When a customer signs up for your product, you want to give them the best onboarding experience possible. With this series, we’ll take a look at best practices and ideas for helping every customer learn your product and convert to a paying customer.
For this episode, we’ll take a look at personalized messages to new customers. While this often takes the form of some welcome email, there’s other things you can do too.
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Notes and Links
Alison Groves – Twitter | Instagram
How we send onboarding welcome videos at Highrise
Drip campaigns — How we do them differently at Highrise
Highrise
Bonjoro
Pressable
Find your next job with a company that values support and support professionals.
Intro Music – “Happy Rock” from Bensound
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