Courageous Conversations with Adela Raffa

In this class, Adela Raffa is back to ask the question, “What if there’s a way to view “conflict” differently- not as a problem, but an opportunity?” She explains that most people dislike conflict and often go to extreme lengths to avoid it, whether it’s at work, at home or with friends. Adela teaches 5 simple NLP techniques to shift your perception and approach to difficult conversations.