Sometimes a scotch-taped-together tech solution is just what you need to jumpstart your subscription services. But if you grow fast enough, the tape won’t hold up. Dan Freed experienced this firsthand as he grew Formula, an incredible company specializing in personalized nootropics. In this episode, Dan shared how he’s reengineering Formula’s operations to provide the very best customer experience possible, and learning from the customer and competitors every step of the way.

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The formula for a great tech stackGetting out of “technical debt”You can’t improve what you can’t measureBeat competitors with a superior experienceWhy bootstrapping guarantees a quality product

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Check out FormulaConnect with Dan Freed on LinkedInCheck out 1-Click PonyConnect with Ben Fisher on LinkedIn or Twitter