CS Radio #16: The Third Leg of the Customer Success Stool: Self-Service Resources
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English - April 13, 2015 15:08 - 20 minutes - 18.7 MB - ★★★★ - 23 ratingsTechnology Business businesstransformation customersuccess digitaldisruption recurringrevenue saas subscriptioneconomy technology Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: CS Radio #15: NPS - The Good, The Bad, and The Ugly
Aaron Fulkerson, CEO of Mindtouch, explains how the strategic use of self service content helps drive Customer Success and new sales.